Shipping and Delivery
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
For International Orders
We use the Express Mail Service (EMS) through our local post office. At the moment, given the Bahamas' location, they are the most economical shipping alternative for our international customers. Please note that when EMS arrives in the US or Canada, your package may be handled by USPS.
EMS has quoted us a time range of 4 to 5 business days for packages traveling to the United States and Canada.
We are currently in the process of adding additional shipping providers to provide you with more options.
Once payment is confirmed, your order ships the very next day. Generally, we deliver orders to EMS by 10am every morning.
At this time we are only able to accommodate customers from the United States, Canada, Jamaica, Barbados, Turks and Caicos, Trinidad and Tobago, and the Bahamas. If you are outside of these countries, please send us an email and our team will see how best we can accommodate you, if possible.
For Local Bahamian Customers
We deliver to most residential and commercial addresses on New Providence and Paradise Island. At this moment, we do not deliver directly to the Family Islands however, we will deliver your items to the plane or boat freight forwarder of your choice.
Please note we will not be responsible for any freight forwarding fees and charges, nor will we be held liable for any damages to your items once we hand them over to your freight forwarder.